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Title
Text copied to clipboard!Vacation Property Manager
Description
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We are looking for a Vacation Property Manager to oversee the full operational management of a portfolio of short-term and seasonal rental properties, ensuring high service standards, strong occupancy, and efficient day-to-day coordination. This role is ideal for an organized, communicative, and commercially minded professional who can balance the needs of property owners, guests, external vendors, and internal teams. The Vacation Property Manager is responsible for coordinating reservations, check-ins and check-outs, housekeeping quality, maintenance activities, pricing strategy, and compliance with internal standards and applicable regulations.
In this position, you will play a key role in maintaining the positive reputation of the properties and delivering an excellent guest experience. You will monitor the performance of each property through metrics such as occupancy, average nightly rate, revenue, expenses, guest ratings, and repeat bookings. You will work actively with online booking platforms, updating listings, availability, pricing, and promotions, while responding quickly to market changes and seasonal trends. In addition, you will maintain regular communication with property owners by providing reports, recommendations for improvements, and transparency regarding financial and operational results.
The successful candidate has strong organizational skills, close attention to detail, and the ability to manage multiple priorities in a fast-paced environment. You will be expected to coordinate external service providers, including cleaning teams, technicians, laundry services, supply vendors, and other partners, so that every property is prepared on time and maintained in excellent condition. The role also requires strong problem-solving abilities, as urgent situations, guest complaints, technical issues, or reservation changes may arise and require a fast and professional response.
This position offers the opportunity to work in a sector that combines tourism, customer service, property management, and commercial thinking. You will be part of an environment where quality, responsiveness, and clear communication are essential. If you have experience in property management, hospitality, short-term rentals, or customer service and want to build reliable processes, high standards, and long-term relationships with owners and guests, this role could be an excellent next step in your career.
Responsibilities
Text copied to clipboard!- Manage the daily operations of vacation properties and coordinate reservations
- Maintain communication with owners, guests, and external service providers
- Monitor housekeeping quality, maintenance, and property readiness
- Optimize pricing, availability, and promotions across online platforms
- Resolve guest complaints, urgent issues, and operational problems promptly
- Prepare reports on occupancy, revenue, expenses, and property performance
- Coordinate guest check-ins and check-outs according to established standards
- Ensure compliance with internal procedures and applicable regulations
Requirements
Text copied to clipboard!- Experience in property management, hospitality, or short-term rentals
- Excellent organizational skills and ability to handle multiple tasks
- Strong communication and customer service skills
- Proficiency with booking platforms and office software
- Ability to solve problems quickly and make sound decisions
- Attention to detail and commitment to high quality standards
- Good command of English; additional languages are an advantage
- Flexibility to work in a dynamic and seasonally demanding environment
Potential interview questions
Text copied to clipboard!- What experience do you have in managing vacation or residential properties?
- Which booking platforms have you worked with so far?
- How do you handle a guest complaint during a stay?
- Do you have experience coordinating cleaning and maintenance teams?
- How do you monitor and improve occupancy and property revenue?
- Which languages do you speak and at what level?
- Are you available to respond to urgent issues outside standard working hours?
- How do you prioritize your work during peak periods?
